iStudio | FAQ

FREQUENTLY ASKED QUESTIONS:

What is an Apple Premium Reseller?

An Apple Premium Reseller is an authorized distributor of Apple products. You can be sure that all the Apple products and accessories we sell are original and legitimate. Unlike other stores, we sell only Apple products and ensure that customers are able to have a genuine Apple in-store experience.

Where are you located?

We have 5 branches across Metro Manila. They are located in Bonifacio High St., Shangrila Plaza Mall, Greenhills VMall, Gateway Mall and SM-Manila. You can see our exact addresses and their contact numbers at the bottom of this page. You may also head over to our About page for more details.

Can I purchase online?

Right now we are working on our online store. Stay tuned!

Do you deliver?

Yes, we deliver to areas within Metro Manila. This can be arranged by getting in touch with your nearest iStudio branch. If the item/s you wish to purchase are available, we will set it aside for you. We require full payment before shipping out the item/s. Once payment is confirmed, please provide us with your complete address and contact number. Then just wait until your purchase/s arrive at your doorstep.

Can I reserve a unit?

Yes, you may. We only require your name and contact number. You may arrange this with your preferred branch of pickup / delivery. We normally hold your reservation for about 1-2 days without charge.

Do you offer payment options?

Yes, we do. For most Apple products, we offer up to 24 months installment payments using select credit cards. Please inquire with any of our staff for ongoing promos.

Do you offer technical support?

Yes, we do. For basic troubleshooting on your Apple device, you may contact any of our branches for phone support or you may drop by our store so that our staff can have a look at the problem. For issues that require escalation, you may bring your unit to Senco Link Technologies, our authorized Service Center. They are located at 4F 1st Life Building, 174 Salcedo St., Legaspi Village, Makati City. You may also reach them at +63288934103 / 88160699 / 88127730.

Have a question for us? Head over to our CONTACT page to get in touch.